Customer ServiceCustomer Service

Return Processing

It works really easily:

  1. For a quick processing of your return, you have to print the cancellation form and fill it out completely. The withdrawal form can be found as a PDF file online at
  2. Please pack the item (s) undamaged in a safe shipping packaging (such as the original box). Check that all components (including accessories) are included in the return.
  3. Please use a delivery method of your choice for the return:

3.1 Send the return to the following company address:

PICHLER Werkzeug GmbH

Pacherstraße 20

6020 – Innsbruck


3.2 Please contact us if you require a local pick-up.

  1. Upon receiving your return package, the returned value of the goods will be credited to you.

Contact Details:

phone: +43 512/344 552

fax: +43 512/393762

E-Mail: [email protected]